Terms and conditions

Tour del Marocco
Morocco Tours

introduction

Welcome to Morocco Tours. By booking a tour with us, you agree to abide by and be bound by the following terms and conditions. Please read them carefully before making a reservation.

Reservations and Payments

  1. Reservation: To secure your reservation, a deposit of 30% of the total tour cost is required at the time of booking. The remaining balance must be paid at least 30 days before the tour start date.
  2. Methods of Payment: We accept payment by bank transfer, credit card and PayPal. All payments must be made in Moroccan Dirhams (MAD) or the equivalent in your local currency.
  3. Confirmation: Upon receipt of your deposit, we will send you a confirmation email with details of your reservation and itinerary.

Cancellations and Refunds

Cancellation by the Customer: If you need to cancel your booking, please notify us in writing. The following cancellation fees will apply:

  • More than 30 days before the start date of the tour: Full refund minus a 10% administrative fee.

  • 15-30 days before the start date of the tour: 50% of the total tour cost.

  • Less than 15 days before the start date of the tour: No refund.

Cancellation by Marruecos Tours: In the unlikely event that we need to cancel a tour, you will receive a full refund of all payments made.

Itinerary Changes

  • Changes Initiated by the Customer: If you wish to make changes to your itinerary, please contact us as soon as possible. We will do our best to accommodate your requests, but additional costs may apply.
  • Changes by Marruecos Tours: We reserve the right to make changes to the itinerary due to unforeseen circumstances such as weather conditions, political events, or other factors beyond our control. In such cases, we will provide suitable alternatives.

Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance that covers trip cancellation, medical expenses, personal injury, and loss or damage to luggage and personal belongings.

Health and Safety

  • Health Requirements: It is your responsibility to ensure that you are in good health and physically fit to participate in the tour. Please inform us of any medical conditions or dietary requirements at the time of booking.
  • Safety: Your safety is our top priority. Please follow the instructions of your tour guide and adhere to local laws and regulations.
Liability

Morocco Tours is not responsible for any loss, damage, injury, or delay caused by events beyond our control, including but not limited to natural disasters, accidents, and acts of terrorism. We are also not responsible for any loss or damage to personal belongings during the tour.

Applicable Law.

These terms and conditions shall be governed by the laws of Morocco. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Morocco.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

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