Agencia Marruecos Tours
Frequently asked questions
Find answers to the most common questions about our tours, our services and travelling in Morocco.
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General / Bookings
Yes, we are 100% local, based in Marrakech, with extensive knowledge of every destination.
Absolutely. Every tour is adapted to your interests, pace, budget and dates.
Contact us by WhatsApp, email or the web form. We will send you a free itinerary.
Free cancellation up to 7 days before. The deposit is non-refundable but can be transferred later.
Yes, 20% by card or PayPal. The remaining balance is paid on arrival.
Yes, we use secure payment gateways and have hundreds of real reviews on Google.
Yes, subject to availability. Contact us at least 24–48 hours in advance.
No, but we recommend buying your own before travelling to Morocco.
Transport and logistics
Modern and air-conditioned: 4×4s, minivans or minibuses. All insured.
Yes, from any Moroccan airport (Casablanca, Marrakech, Fes, etc.).
Yes, we offer professional English-speaking drivers for every route.
Yes, they all speak English and French. Spanish and Italian on request.
Yes, with premium Toyota Land Cruisers and drivers who are desert experts.
Yes, we can book train tickets or domestic flights for your itinerary.
Desert and camel rides
Merzouga (Erg Chebbi) for huge dunes. Zagora for short trips from Marrakech.
Camel ride, dinner, breakfast and a private tent with beds and blankets.
Yes, the camels are gentle. Older travellers can choose a 4×4 transfer instead.
Shared bathrooms, solar shower, beds, pillows and a dining tent.
Yes, just tell us when you book. At no extra cost.
Warm clothes, a scarf, sunglasses, sun cream, a torch and a power bank.
Cities and cultural tours
Yes, with official local guides certified by the Ministry of Tourism.
Yes, for all the medinas, ruins (Volubilis), mosques and major museums.
7–10 days are ideal for Marrakech, the Sahara, Fes and Chefchaouen.
Yes, on a tour of 5+ days from Marrakech that covers both regions.
Yes, daily departures to the Ourika Valley, the Ouzoud Waterfalls, Essaouira and the Atlas.
Practical and cultural tips
Spring (March–May) and autumn (September–November), for the mild weather.
Most visitors (USA, UK, EU, Canada, Australia) get 90 days without a visa.
Modest clothing (shoulders and knees covered) in the cities. More relaxed in hotels and the desert.
Cards in hotels and riads. Carry cash (dirhams) for markets, taxis and tips.
No. Always drink bottled water in Morocco.
Suggested: €5–10 per day for drivers and €3–5 for guides. Optional but appreciated.
Yes, with normal precautions. Our drivers take special care of women travelling alone.
Families, groups and special needs
Yes. We adapt the pace, meals and activities for families with children.
Yes, seats are available on request. We can also warm baby bottles.
Limited. Contact us in advance: we can find accessible vehicles.
Yes, for groups of 4 or more people. Contact us for a personalised quote.
Money and payments
Online: EUR, USD, GBP, CAD. In cash on arrival: dirhams or euros.
Yes. The remaining balance is paid in cash on arrival. No hidden costs.
No. We state clearly what is included. Only personal expenses and monument entrance fees are extra.
We create «Morocco tours» made to measure
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